Corporate Communication

Emerging issues

The corporate system is not only a means of communication, but also a continuous process. Only its debugging by the peer-to-peer type will allow to organize an effective communication within the company without the need of any third parties. As a result, information exchange is accelerated, and the probability of data leaks is reduced. Another requirement is operational continuity. The organization of remote locations, staff rotation or relocation should not affect the overall productivity and efficiency of the company.

Solutions

Virtualization of corporate communication allows you to deploy a geographically independent network of any size. Management and control occur centrally, and local changes do not affect the rest of the system. Office and remote employees have an equally effective set of communication tools. Each employee is assigned a SIP account for identification, and virtual numbering provides an opportunity for quick calling to any of them. To search for the desired number, the address book is provided in the form of a voice menu. Conditional forwarding and voice mail provide an alternative connection in the event of unforeseen situations. The conference call is a tool for organizing meetings, even those with remote personnel, without wasting time or any additional fees.

Products

Multichannel number

It is a number for processing calls by several operators simultaneously. It provides customer service without using a separate number for each call.

SIP account

It is a personal profile that identifies each employee within the company. It allows to organize a network within the company with the possibility of fast expansion.

IVR recording

It is a tool for designing the corporate communication. It allows you to use voice and audio inserts to create an interactive and user-friendly routing system.

Internal numbers

The function that allocates individual internal numbers to each one of office workers. It allows you to quickly connect specific members of the corporate network.

IVR

This is a service for quick communication with employees within the corporate network. It performs the function of telephone directory and interactive routing.

Conference calls

It allows organizing a communication channel between a group of employees. It is used to conduct corporate meetings of company employees with the possibility of adding or excluding participants, as well as merging several conferences into one.

Voice mail

It is a service for recording calls and sending them to company/department/employee email. This allows your employees to communicate in offline mode, even if the receiver can not be reached.

Conditional call forwarding

Call forwarding is activated upon one of the following conditions: unavailability of the called subscriber, if the subscriber does not answer or if he is talking to someone else. It is used as an alternative means of communication with the employee.

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