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FAQ

Which payment methods do you accept?
We accept almost all e-payment methods:

• Webmoney
Ukash
Liberty Reserve
PayPal
Credit card (VISA, Mastercard)
Wire transfer

How fast will selected number be activated after payment?
It depends on country the number of you have bought.
For example, Russia, Ukraine, Kazakhstan, Germany numbers and fax-numbers will be activated during 24 hours. Other — almost immediately.

How to set up your service?
You need to register and to recharge your balance. You can find prices here
.You should send scanned id and local address for some numbers.
Germany, Switzerland, France (some cities) are among such countries.

What kind of call forwarding are available?
Call forwarding to cell phone and land line. You can find prices here.
Redirecting to Skype or SIP devices are also available and it's free!

How to become your dealer?
Send us a letter to order@hottelecom.net and we will contact you.

How to set up call forwarding to SIP?
Please choose call forwarding to phone in your account and specify «SIP/number@username» in the numberfield where «number» is your direct number in international formate. If you`d like to get our company as aprovider, please look for your «username» in «Advanced settings» menu, SIP/IAX info page. If you use another SIP-provider, please specify the SIP_ID you`ve got from the provider as your «username».